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Privacy policy

NXT Solutions (Pty) Ltd (“NXT Solutions”, “we”) respects your privacy. This policy explains how we collect, use, share, and protect your personal information when you use NXT OpenViz (“OpenViz”, the “service”). It is written to be compatible with the Protection of Personal Information Act, 2013 (“POPIA”) and the General Data Protection Regulation (“GDPR”) where it applies to you.

This policy is a starting template prepared for NXT OpenViz. It should be reviewed by a qualified legal professional before production use, and an Information Officer should be designated for POPIA compliance.

1. Who is responsible

NXT Solutions is the responsible party for the personal information processed through the service. If you have questions about this policy or your personal information, contact our Information Officer at hello@nxtsolutions.co.za.

2. Information we collect

Information you provide

  • Account information: your email address, used to sign you in and to address invitations.
  • Profile information: display name and role designations within projects.
  • Project content: the items, comments, files, and activity you and your collaborators create. This may include personal information if you choose to include it.

Information collected automatically

  • Usage data: how you interact with the service, such as the pages you view and actions you take.
  • Technical data: IP address, browser type, and device information, used for security and reliability.

3. How we use your information

  • to operate, maintain, and improve the service;
  • to authenticate you and manage project access and roles;
  • to send service-related communications, including invitation emails;
  • to detect, prevent, and address fraud, abuse, and security issues;
  • to comply with legal obligations.

4. Legal bases

Where GDPR applies, we rely on bases including performance of a contract with you, our legitimate interests in operating and securing the service, consent where you have given it, and compliance with legal obligations. Under POPIA, we process personal information for the lawful purposes described above.

5. How we share information

We do not sell your personal information. We share it only:

  • with the members of projects you belong to, according to their roles, so the service can function as intended;
  • with trusted service providers who process data on our behalf under appropriate confidentiality and data-processing terms (for example hosting and authentication providers);
  • where required by law or to protect the rights, property, or safety of NXT Solutions, our members, or others.

6. International transfers

Your information may be processed in countries other than your own, including where our infrastructure providers operate. Where this occurs, we rely on appropriate safeguards to protect the information consistent with applicable law.

7. Data retention

We retain your information for as long as your account is active or as needed to provide the service, and afterward as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When a project is deleted, its content is removed in line with our deletion processes.

8. Security

We apply reasonable technical and organizational measures to protect your information, including encrypted transport, row-level access controls, and role-based permissions within the application. No method of transmission or storage is fully secure, but we work to protect your information using industry-standard practices.

9. Your rights

Depending on where you live, you may have rights to:

  • access the personal information we hold about you;
  • correct inaccurate or incomplete information;
  • request deletion of your personal information;
  • object to or restrict certain processing;
  • receive a copy of your information in a portable format;
  • withdraw consent where processing relies on it.

To exercise any of these rights, contact our Information Officer. We will respond within the timeframe required by applicable law.

10. Cookies

We use cookies and similar technologies to keep you signed in and remember your preferences. Details are in our cookie policy.

11. Children’s privacy

The service is not directed to individuals under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us so we can delete it.

12. Changes to this policy

We may update this policy from time to time. We will indicate the “last updated” date below and notify account holders of material changes where appropriate.

13. Contact

Privacy questions can be sent to hello@nxtsolutions.co.za.

Last updated: 1 July 2026.