OpenViz for IT support & MSPs
Maintenance windows your clients actually know about.
Patch cycles, maintenance windows and quarterly health checks, scheduled once and communicated automatically. Clients see what's happening on their own portal link - no more surprise downtime calls.
Free plan available · no credit card · clients never need an app
auto
Server patch window
Every month on the 1st SaturdayNext: 4 OctSandton Office
Backup verification
Every week on MondaysNext: 8 SepRiverside Estate
Quarterly health check
Every 3 monthsNext: 12 NovKruger & Co
Firewall firmware review
Every 6 monthsNext: 3 JanNaidoo Holdings
Clients notified by email + WhatsApp - public page updated automatically
What runs on a schedule
- Monthly patch and maintenance windows
- Weekly backup and health checks
- Quarterly reviews clients can watch live
- Incident visibility on the same client portal
How it works
- 1. Set the schedule oncePick the work, the client and the cadence. Templates pre-fill the rest for your industry.
- 2. Work appears on timeEach occurrence lands on your calendar and on your client's own portal link automatically.
- 3. Clients are told automaticallyWhatsApp or email, whichever suits them. They watch progress without calling you.
- 4. And it asks for the moneyThe retainer asks for itself: the report that closes a patch window carries the amount and the pay link, and one screen shows which sites are behind and by how long.
Stop fielding “any update?” messages.
Set your first schedule in minutes. Your clients will notice the difference before your next visit.